I was working at the gas station the other day, and had just come almost to the end of a very long shift. I work tuesday nights from 7pm-midnight and wednesday from 7am to 5pm. It's my family's business, and I just catch a nap between shifts at my parents' place five minutes away. by the end of wednesday's shift, the mid afternoon sun has usually rendered the a/c useless, as the many windows that line the walls of the store have turned the place into a giant greenhouse. the sun just cooks the air. I am usually cranky.
I was speaking to a customer about something when this big bald white dude comes in and makes a bee-line for the soda machine.
(the soda machine that is still out of order). Now he wasn't big as in "fat," dude was so muscled, he couldn't put his arms down all the way.
so he walks over to the soda machine, grabs two cups and starts trying to get ice out of the dispenser. directly above the button one would press to dispense ice, there is a large black and white sign in huge letter that reads "sorry, out of order". This doesn't stop the guy from banging on the dispenser. He leans back and shouts "what the hell, man? there's no ice?" across the store.
Now as I had mentioned earlier, I've been at work for about 15 hours of the past 24. I'm tired, it's hot and it's been really busy. there is no way i didn't take a 'tone' with the guy when I responded:
"yeah, that's what the 'out of order sign is for'."
there's no way I didn't take a tone. i know this. but what did he want from me? was I supposed to run and make more ice for him? was I supposed to fix the machine that's been broken for two years? was I supposed to stand next to him and look at the machine and say: "I too, can not read, let me stand next to you, and we'll both look stupid."? Or did I need to point out the sign that is at eye level that already answers that question?
He was not happy with my response. He threw a curt "smartass" my way and then stormed around the store. I could see this guy just seething with rage. As he stalked in front of the soda cooler doors, he glared, and I could see him trying to think of something to say in response. I knew something was coming. he could have easily crushed me, so I had to prepare myself, and watch the lip.
he grabbed two giant mountain dews, put them on the counter and handed me a five with drywall and paint crusted hands. he sneered smugly as he spoke.
"Well, at least I've got a
high paid gas station employee to tell me that."
I looked him dead in the eye.
"Well, yeah, but
I own this place."
oh, how his face fell. oh, how difficult it was to keep the smirk on my mug from creaking into laughter as I made change for him. I've never uttered the phrase "I own this place" in the ten odd years that my family has had the gas station, as I find discussion about inheritance and the like uncomfortable.
but goddamnit, did that feel good.
kerble is right.